How To Use BugHerd

After you’ve completed CMS training, the Project Manager will create Bugherd accounts for the folks who are leading content entry. That’s typically 1 or 2 people (if more people are assisting with content entry, you can share logins; multiple people can be logged into the same Bugherd account simultaneously and so can log and review tickets that way).

Once you’ve been added to Bugherd, you’ll receive an automated email to create an account and then can sign in here.

Note: You should sign in to Bugherd before accessing the staging site, as you’ll need to be signed in to see the pop-up tab for logging questions/issues.

 Once you’ve signed in to Bugherd, you should see a tab reading BH in the bottom-right corner of the staging site.

If you run into questions or issues, you can use the “+” icon to submit a ticket. You’ll just need to click where on the page you’re seeing an issue and Bugherd will take a screenshot automatically. 

New tickets should be assigned to the Project Manager first. They will review, triage, and assign to the rest of the team.